NORTH PLATTE, Neb - The Tru by Hilton North Platte has been awarded the prestigious and highly coveted Connie Award and the Brighter Together Award by Hilton Worldwide.
The “Connie” Award, named after Conrad Hilton, founder of Hilton Worldwide, is the pinnacle hotel award granted to the ‘best of the best’ for each brand within the Hilton portfolio. The winner is selected based on a combined ranking of overall guest experience and customer service, quality assurance audits, cleanliness, hotel condition, compliance with brand standards and property accommodations.
The second of the Hilton Worldwide honors, the Brighter Together award recognizes the top Tru by Hilton hotel that achieved the highest guest satisfaction and loyalty scores from the following combined metrics: Overall Service, Problem Resolution, Feel Welcomed and Cleanliness of Room.
“It is an honor to accept this brand award on behalf of the team at Tru by Hilton North Platte,” said Cody Odell, general manager. “Each day, we look forward to providing outstanding customer service and creating a memorable experience for our guests. I’m tremendously proud of my team and their hard work.”
Tru by Hilton North Platte is part of Hilton Honors®, the award-winning guest loyalty program for Hilton’s 18 world-class brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard WiFi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using Digital Key.