Mar 20, 2020

Cozad Telephone Company closed to walk-in traffic

Posted Mar 20, 2020 5:46 PM

Message from Cozad Telephone Company:

Dear Valued Customers,

As a response to the recommendation of increased social distancing, Cozad Telephone Company will be closing our front lobby to walk-in traffic effective immediately.  Our hours of operation will remain (8:00 am – 5:00 pm) the same and the following operations will continue as business as usual:

  1. The drive thru window is still open.
  2. Employees will still be here to answer phones and answer any service questions you have.
  3. We will still have someone on call 24/7 to help with any issues that may arise after normal business hours.
  4. We are still currently completing installs and trouble tickets.  However, our technicians may be asking a series of questions regarding sickness/symptoms in your household.  If anyone in your household is sick or experiencing any symptoms, we will ask that you reschedule your appointment.

We thank you for your understanding during this ever-changing time.  We are taking the aforementioned precautions so that we can continue to offer exceptional customer service and keep everyone connected while helping try to keep our employees, their families, our customers, and our community safe and healthy.  We truly value our community and look forward to moving forward in the near future.  Stay healthy and safe everyone!

Sincerely,

Your CTC Staff