Apr 06, 2020

NPPSD adds technology helpline for students, parents needing remote learning assistance

Posted Apr 06, 2020 12:29 AM

From NPPSD

Dear NPPS Parents,

We have recently added an additional link called: Student and Parent Technology Support Resources on the NPPS district website under Remote Learning Resources. Included with this information is the phone number of a Technology Helpline for our students & parents. 

Student and Parent Technology Support Resourceshttps://docs.google.com/document/d/10LaFFVxEuPhb-tcf9FMK--3FSFWUErX4455j2WcMb5Y/edit?usp=sharing

1If your student is having difficulty accessing remote learning resources you can call for assistance on the technology helpline at (308)535-6060.  Technology assistants will assist you in resolving technical issues you are experiencing while accessing remote learning resources.

The helpline will be staffed from 8 am - 4 pm Monday through Friday (excluding holidays).   Again, the phone number for student and parent technology assistance is (308)535-6060.

NPPS staff members will continue to use current procedures in place for submitting for technical assistance through the helpdesk system.