North Platte Police Department
When seconds matter, having the most up-to-date information is critical. Now, those serviced by the North Platte 911 Center, can connect with first responders through a new tool to help keep responders up to speed as they respond to calls for service.
It’s called “Prepared 911”, a cloud-based tool, used by first responders, when necessary, upon the 911 callers’ consent. The system will ensure the adequate response is given by deploying resources more efficiently.
Callers can send live video, photo, text, and GPS, and that information can subsequently be shared with first responders. “Prepared 911” allows telecommunicators to respond to those who are not able to connect for services by confirming if help is needed via text. “Prepared 911” also reduces language barriers with real-time, AI-powered transcription, translation and insights.
“Prepared 911” enables 911 telecommunicators to initiate live stream video with on scene callers and better connect with community members by translating in more than 140 languages and providing access to deaf and hard of hearing residents.
The feature was released internally a few weeks ago and is now accessible to the North Platte 911 Center community when a 911 call is placed.
The ability to see what is occurring before arrival provides significant safety benefits to the first responder and can facilitate decision-making in advance of being on scene.
For additional information, visit https://www.prepared911.com/.