Sep 22, 2020

Great Plains Health computer systems down

Posted Sep 22, 2020 11:52 AM

NORTH PLATTE, Neb.-Patients of Great Plains Health (GPH) who were trying to schedule appointments, awaiting test results and other information are having to wait after a statewide computer system went down.

According to GPH, Nebraska Medicine is experiencing a network outage in the electronic medical record system that many of the hospitals in the State share (including Hastings, Norfolk, Beatrice and many medical clinics across Nebraska). Officials say this is not a local problem and the team at Nebraska Medicine is working diligently to solve this issue.

GPH says thanks to the response of their local information systems department, nurses, ancillary departments, physicians and leadership, Great Plains Health was able to deploy a plan to ensure that patients could be seen utilizing downtime measures.  Officials say it was not perfect, but it helped make sure that patients who needed medical care were seen in our clinics and the hospital.

GPH says they hope the system will be operational soon.