The North Platte Police Department has been recognized by The International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence (ACE) for emergency medical dispatching. The North Platte Police Department is the 354th medical ACE in the world.
IAED is the standard-setting organization for emergency dispatch services worldwide. Accreditation (and subsequent re-accreditation) from the IAED is the highest distinction given to emergency communication centers, certifying that the center is performing at or above the established standards for the industry. Centers who earn ACE status are the embodiment of dispatch done right, and have demonstrated strong local oversight, rigorous quality processes, and a commitment to data-driven continuous improvement.
“As the only Paramedic Ambulance Service in our area, providing Advance Life Support Services to our community and 15 area departments through Mutual Aid Agreements, we experience firsthand the benefits of this standard of excellence. This accreditation speaks volumes of the professionalism that the members of the communication center at the North Platte Police Department exhibit daily. We are grateful for their services. The information they gather allows our personnel to begin their patient assessments and consider treatment plans much earlier. This can have a profound effect on patient outcomes. Congratulations to all involved in this process!”, said North Platte Fire Chief Dennis Thompson
“Accreditation is truly a pinnacle achievement”, said Christof Chwojka, Accreditation Board Chair at IAED. “We applaud the dedicated calltakers, dispatchers, and leadership team at the North Platte Police Department for their commitment to quality, and for meeting that high standard that few achieve. We know their community can count on these first, first responders to do an outstanding job.”
IAED has presented the North Platte Police Department with an Accreditation plaque that commemorates their achievement. IAED Accreditation is the culmination of a lengthy, arduous process that includes the completion of the 20 Points of Accreditation, a detailed evaluation of performance by industry experts, and a final review and ruling by IAED.
Accreditation is valid for a three-year period, during which all standards must be upheld. Emergency communication centers can earn multiple accreditations, one for each emergency discipline they service (medical, fire, police, and emergency nurse triage).
Over 3,500 emergency communication centers worldwide use the medical, fire, police, and emergency nurse triage protocols developed and maintained by the IAED. The protocol-based system—known as the Priority Dispatch SystemTM—is recognized as the standard of care and practice for emergency dispatch, and is used in 46 countries.
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