The West Central District Health Department is very busy and is asking residents to limit direct contact to their office when possible.
WCDHD is asking residents to limit calls, texts, and emails to their office and website if possible. WCDHD says the goal is to keep lines open for those who have tested positive or have immediate needs. When calling, you will be asked to explain the urgency of your call and your call will be answered accordingly.
WCDHD offered the following information to help offset direct communications.
• Medical emergency calls should be made to your medical provider, 911, or by visiting your local Emergency room if necessary.
Due to the increased volume of positive COVID-19 cases and calls into the office, WCDHD staff are inundated and currently do not have the capacity to address all requests and calls that are flooding into our office. Officials say their department is prioritizing energies on investigating the surge of positive cases within our jurisdiction. Staff have an unmanageable workload at this time and are asking community members to do their part.
Testing Information
• If you have been exposed to a lab-confirmed case, testing is important but shouldn’t be immediately following the exposure. Schedule testing within 5 to 7 days of exposure. If exposed to an individual who is a lab-confirmed COVID-19, you MUST quarantine for 14 days following the last date of exposure.
• You CANNOT test out of quarantine. If you were exposed to a lab-confirmed case and test negative, you MUST complete your 14 days of quarantine.
• Register for testing HERE
• IF YOU ARE UNABLE TO CONNECT WITH TESTING IN A TIMELY MANNER (5 to 7 days from exposure or are currently experiencing signs and symptoms of COVID-19), please complete this form.
Documentation of, or Release from, Quarantine and Isolation
• Notice of 3 business days is REQUIRED if you are needing a document outlining your quarantine/isolation dates, or a return to work or school release. All requests for COVID-19 Related Letters MUST be submitted HERE.
Questions About the Current Directed Health Measure
• The current DHM can be found HERE
• Event plans can be submitted at the following HERE
If the above information does not answer your questions, you may also contact us through our online system by clicking HERE.
*Your questions are important to us and will be returned as soon as possible. Questions that can be answered through the above links will not be addressed separately through the contact us link.
Please be as specific as possible including your name, an email address, phone number, and a detailed message. Your message will be disseminated to the appropriate person and they will get back to you as soon as possible.
REMEMBER
• If you are positive for COVID-19 or have signs and symptoms of COVID-19 ISOLATE IMMEDIATELY.
• If you are a direct contact with a positive COVID-19 individual, QUARANTINE IMMEDIATELY for 14 days from the last date of exposure and schedule testing 5-7 days after the last date of exposure.