Dec 25, 2021

Christmas flight cancellations drag on; airlines short-staffed

Posted Dec 25, 2021 9:00 PM
Christmas Day flights leaving Kansas City-photo MCI
Christmas Day flights leaving Kansas City-photo MCI

NEW YORK (AP) — Airlines continued to cancel hundreds of flights Saturday as staffing issues tied to COVID-19disrupted holiday celebrations during one of the busiest travel times of the year.

FlightAware, a flight-tracking website, noted 921 flights entering, leaving or inside the U.S. canceled Saturday, up from 690 Friday. Over 200 more flights were already canceled for Sunday. FlightAware does not say why flights are canceled.

Delta, United and JetBlue on Friday had all said the omicron variant was causing staffing problems leading to flight cancellations. United spokesperson Maddie King said staffing shortages were still causing cancellations and it was unclear when normal operations would return. “This was unexpected,” she said of omicron’s impact on staffing. Delta and JetBlue did not immediately respond to questions Saturday.

According to FlightAware, the three airlines canceled more than 10% of their Saturday scheduled flights. American Airlines also canceled 90 flights Saturday, about 3% of its schedule, according to FlightAware. American spokesperson Derek Walls said the cancellations stemmed from “COVID-related sick calls” and the airline contacted customers on Friday. European and Australian airlines have also canceled holiday-season flights due to staffing problems tied to COVID.

FlightAware, which does not give a reason for why flights are canceled, said airlines scrapped nearly 6,000 flights globally on Friday, Saturday and Sunday as of Saturday afternoon, with almost one-third of affected flights to, from or within the United States. Chinese airlines made up many of the canceled flights, and Chinese airports topped FlightAware’s lists of those with most cancellations. China has strict pandemic control measures including frequent lockdowns, and the government set one on Xi’an, a city of 13 million people, earlier this week.

Flight delays and cancellations tied to staffing shortages have been a regular problem for the U.S. airline industry this year. Airlines encouraged workers to quit in 2020, when air travel collapsed, and were caught short-staffed this year as travel recovered.

To ease staffing shortages, countries including Spain and the U.K. have reduced the length of COVID-19 quarantines by letting people return to work sooner after testing positive or being exposed to the virus.

Delta CEO Ed Bastian was among those who have called on the Biden administration to take similar steps or risk further disruptions in air travel. On Thursday, the U.S. shortened COVID-19 isolation rules for health care workers only.

Photo Denver International Airport
Photo Denver International Airport

NEW YORK (AP) — Airlines canceled hundreds of flights as the omicron variant jumbled schedules and drew down staffing levels at some carriers during the busy holiday travel season.

Delta Air Lines and United Airlines together canceled more than 600 flights on Friday and Saturday. As of early evening Friday, Delta canceled had 149 flights on Friday and 188 for Christmas Day, according to FlightAware. (Other factors, such as weather, are also causing cancellations.) United called off 189 flights on Friday, about 10% of its schedule, and 140 on Saturday. Planned cancellations continued into Sunday.

Not all airlines said COVID was disrupting their travel schedules. American Airlines said it had “nothing to report,” while Southwest Airlines said “things are running smoothly.” JetBlue, which FlightAware said had canceled nearly 150 flights over Friday and Saturday, did not respond to a request for comment.

Flight delays and cancellations tied to staffing shortages have been a regular problem for the U.S. airline industry this year. Airlines encouraged workers to quit in 2020, when air travel collapsed, and were caught short-staffed this year as travel recovered.

“The nationwide spike in omicron cases this week has had a direct impact on our flight crews and the people who run our operation,” United said in a statement. “As a result, we’ve unfortunately had to cancel some flights and are notifying impacted customers in advance of them coming to the airport.”

Delta said it canceled flights Friday because of the impact of omicron and possibility of bad weather after it had “exhausted all options and resources — including rerouting and substitutions of aircraft and crews to cover scheduled flying.

The airlines both said they were trying to rebook passengers.

While some travelers canceled holiday plans because of rising case numbers, many others kept to their vacations during some of the year’s busiest travel days. The Transportation Security Administration said it expects to screen nearly 30 million people from Dec. 20 through Jan. 3, compared with nearly 44 million during the last holiday season before the pandemic.

Germany-based Lufthansa said Friday that it was canceling a dozen long-haul transatlantic flights over the Christmas holiday period because of a “massive rise” in sick leave among pilots. The cancellations on flights to Houston, Boston and Washington come despite a “large buffer” of additional staff for the period. The airline says it couldn’t speculate on whether COVID-19 infections or quarantines were responsible because it was not informed about the sort of illness. Passengers were booked on other flights.

Australian airline Jetstar said many of its workers had to test and isolate because of COVID spread, leading to last-minute delays and cancellations. It said it has rebooked the majority of passengers. FlightAware said Jetstar had 45 cancellations on Thursday and 34 on Friday.

According to FlightAware, there are more than 3,900 canceled flights on Friday and Saturday, with close to half of the cancellations by Chinese airlines. About 30% of affected flights — more than 1,100 — were to, from or within the U.S. This is still a small fraction of global flights. FlightAware says it has tracked more than 100,000 arrivals in the past 24 hours.

Coronavirus infections fueled by the new variant have also squeezed staffing at hospitals, police departments, supermarkets and other critical operations that have struggled to maintain a full contingent of front-line workers.

To ease staffing shortages, countries including Spain and the U.K. have reduced the length of COVID-19 quarantines by letting people return to work sooner after testing positive or being exposed to the virus.

Delta CEO Ed Bastian was among those who have called on the Biden administration to take similar steps or risk further disruptions in air travel. On Thursday, the U.S. shortened COVID-19 isolation rules for health care workers only.

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