WASHINGTON —The Biden administration has launched a new online dashboard to help travelers compare what airlines offer cash compensation, provide travel credits or vouchers, or award frequent flyer miles and cover the costs for other amenities – as well as the airlines that do not.
Click here for FlightRights.gov
U.S. Transportation Secretary Pete Buttigieg called upon airlines to improve their customer service commitments to passengers, which all have done to varying degrees.
The new dashboard provides information for air travelers on airlines’ commitments to families flying with young children and customers experiencing significant flight disruptions due to circumstances within the airline’s control.
The U.S. Department of Transportation encourages airlines to continue to strengthen their customer commitments. DOT will update and expand these dashboards as needed.